Making Your Guest Experience as Easy as Possible

Hawks Nest/Tea Gardens can be found on the north shore of Port Stephens within the Midcoast Shire, a half hour ferry ride across the sparkling waters from Nelson Bay.

• From Sydney it is a 2.5hour drive north to the end of the M1 (was the F3).
• Then take the Pacific Highway 1 hour north of Newcastle following the signs to ‘Taree’.
• Turn off the Pacific Highway on to Myall Way when you see the signs ‘Tea Gardens and Hawks Nest’ and ‘Myall Lakes National Park’.

The twin towns of Hawks Nest & Tea Gardens are located on the North Shore of Port Stephens. To get here, it is a comfortable 2.5 hour drive North of Sydney.

First and foremost…Relax. The area boasts 2 pristine beaches (Bennetts Beach & Jimmy’s Beach) and the Myall River system.

Relax on either one of the beaches and swim in the ocean. Perhaps hire a boat and explore the Myall river system (don’t forget your fishing rod!!)

There are plenty of walking trails to explore and, if you are up for it, try and conquer Yacabaa – the mountain at the northern head of the Port.

For the sports enthusiasts, we have a full 18 hole golf course, once recognised in the top 5 in NSW, 4 all weather tennis courts and and an RSL with 2 bowling greens. Guests of the area are welcome to take advantage of all of these facilities.

Lots of restaurants and local eateries to try as well as the local seafood at the co-op.

Plenty to see and do but best if you check it out for yourself!!!

Once you have found a property you like on the website, Click on “Book Now” and follow the prompts through our SecureBookIt system.

Alternatively, you can call the office to secure your accommodation. As the website is live, it is recommended to book online so you don’t miss out!!!

Bookings can be made by request via our website, or by contacting our office on 02 4997 0262

All bookings require a deposit equivalent to 50% of the tariff. Additionally an administration fee will also be payable to secure your booking. Note EFTPOS & credit card transactions attract a surcharge.

Balance of all outstanding monies is due 7 days prior to your arrival (with the exception of Christmas/New Year Bookings – please refer to our terms and conditions).

Payment can be made via Mastercard, Visa Card, EFTPOS, Bank Cheque or direct deposit (contact us for details). Note EFTPOS & credit card transactions attract a surcharge.

Balance of all outstanding monies is due 30days prior to your arrival.
Please note that all Peak Season Bookings (Xmas/New Year) final balance is due on 1st December of each year.

Check-in is from 2pm on the day of your arrival.

It may be possible to check-in earlier but in most cases the property has only been vacated that morning. Check with our staff prior to arriving to see if it possible.

Check out time is 9:30am sharp. Late check-outs can be arranged but you need to speak with our staff during your stay to see if it possible, not on the day of check out.

Keys for your accommodation are collected (and returned) to Hawks Nest First National Real Estate.

Our office is located at Shop 5/34 Tuloa Avenue, HAWKS NEST.

We are directly between the Newsagency and the Myall Bakery.

Our mandatory Online Check In will be sent to you via Email correspondence 3 days prior to arrival, please ensure all documentation is completed prior to your arrival date.

We can arrange for your keys to be left in an after hours safe on our office door. You will need to be paid in full and contact us prior to close of business to arrange the after hours collection of keys and obtain the safe code for that day.

Similarly, if you check out outside of business hours, you can return the keys, with your guest survey form, through a key return chute on the front door of the office.

All of our properties are fully self contained, however they are not serviced, therefore you need to bring your own sheets, towels, pillowcases and perishables. This includes things like toilet paper, dishwashing liquid, etc.

We can arrange hire linen on your behalf, please contact our staff for details.

A pet friendly property means that the yard is fully fenced. Pets are not allowed in doors at any time.

If you have specific requirements in regards to your pets, please contact us to arrange suitable accommodation and conditions of your stay.

Please check our Terms & Conditions of holiday letting where it states “… In the event of a cancelled booking, the deposit is not refundable. However if we are able to rebook the premises for the entire booking period a cancellation / administration fee will be charged, and the remaining deposit refunded.

IT IS RECOMMENDED THAT TRAVEL INSURANCE BE OBTAINED TO AVOID ANY LOSS AT ALL

You are required to leave the premises clean, neat and tidy. Please ensure that prior to your departure that all washing up is done and put away and all garbage is wrapped and placed in the appropriate bin provided

Any excess garbage needs to be removed to the landfill/Tip at Tea Gardens Industrial Area.

BBQ’s must be cleaned or an extra fee will apply Fish must not be cleaned on the premises.

Extra fees will be charged should the premises be left in an unsatisfactory condition.

Please contact the office as soon as possible and we will endeavour to locate the item and have it returned to you. There is a cost of $25 for this service. It is the guest’s responsibility to organise postage or a courier for the return of the items at
their own cost.

Accidents happen and we would appreciate if you let us know if any accidents/damage/stains occur during your stay. We will use the credit-card details supplied when you do your on-line registration to cover the cost of any compensation required. We will advise you in advance of any issues.